MUJA JUMA

Shipping & Returns

Send
For deliveries in the Netherlands holds, ordered sent the same day before 16:00.
Applies for deliveries outside the Netherlands, ordered sent the same day before 12.00.
All orders after hours sent the next business day.

Deliveries
The Netherlands are usually delivered the next day, but unfortunately sometimes it takes a little longer, if you receive nothing after two days, please contact us via the ticket system in your account.

Returns and Exchanges
You have the right to cancel the contract within 14 days without giving any reason.
During this time you can do that with the product that is reasonably necessary to evaluate the product. It is allowed to try the product out as you would in a physical store would. It can withdraw the product from the package unless the package includes a seal. Have you done more than was necessary to try the product, then we can charge for that charge.
The withdrawal period will expire 14 days after the day you or a third party designated by you other than the carrier, has received the product in possession.
If you have ordered in one order more goods with different delivery times, the withdrawal period shall expire 14 days after the day you received the final product or component.
The moment you have with us a steady supply of products are agreed, the withdrawal period shall expire 14 days after the day you or a third party designated by you, will get the first product physical possession.
To make use of your right of withdrawal please use the order delivered letter or the model form,
Please return the product as much as possible in the original packaging.

Repayment
In case of withdrawal you receive all payments, including delivery costs for the next shipment as soon as possible and no later than 14 days after you have indicated to want to make use of the withdrawal right back. We will pay you back with the same currency with which you paid it, unless you have another method with us are dating.

You bear the costs for the return. We estimate that these costs within the Netherlands will amount to a maximum of € 10.

We only accept items return if:

  • Undamaged and unused
  • In the original wrapped
  • Include a completed return form
  • Postage prepaid
  • Return within 14 days sent

Model withdrawal form
Return form can be downloaded under customer or click here

Return address

Muja by Juma Creative minds revive BV
2nd mesh bosstraat 46
3134 XJ Vlaardingen
Netherlands

Send

For deliveries in the Netherlands holds, ordered sent the same day before 16:00.

Applies for deliveries outside the Netherlands, ordered sent the same day before 12.00.

All orders after hours sent the next business day.