Search
Shopping cart

Customer service

We are happy to help you

Frequently asked questions

Payment

At www.mujajuma.com you can pay securely online. If you select a payment method you will automatically be redirected to a secure payment environment of Mollie.com, MultiSafepay, PayPal or Buckaroo.

Once your payment is completed you will be returned to www.mujajuma.com
your order will be shipped upon receipt of your payment.

Shipment

Delivery time is 2 to 5 working days. It can take longer due to delay at the transporters.

Exchange and return
Refund

In the event of a withdrawal, you will receive all payments, including delivery costs for the return, as soon as possible and no later than 14 days after you have indicated that you wish to make use of the right of withdrawal. We will refund you with the same payment method you used to pay, unless you agree on another method with us.

You bear the costs for the return shipment yourself. We estimate that these costs within the Netherlands will amount to a maximum of € 10.

We only accept returns if:

Undamaged and unused
Packed in the original packaging
Include a completed Returns Note
Sufficient postage
Returned within 14 days
Model withdrawal form
Return form can be downloaded from customer service or click here

Return address
Muja Juma by Creative Minds Revive B.V.
Hippolytusbuurt 35
2611 HM Delft
The Netherlands

Contact

If you'd rather talk to someone. Please contact us at the number below.
Telephone number: +31 10 247 04 99

Opening hours

Monday 09.00 - 18.00      
Tuesday 09.00 - 18.00
Wednesday 09.00 - 18.00
Thursday 09.00 - 18.00
Friday 09.00 - 18.00
Saturday 11.00 - 18.00
Sunday closed

Contact form