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Privacy policy Muja Juma

www.mujajuma.com

About our privacy policy

Muja Juma cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Muja Juma.

The starting date for the validity of these terms and conditions is 03/07/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data is collected about you by us, what this data is used for and with whom and under what conditions, if any, this data can be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and for whom the data is transparent.

Webshopsoftware

CM Specialist

Our webshop has been developed with software from CM Specialist. Personal data that you make available to us for the purpose of our services will be shared with this party. CM Specialist has access to your information to provide us (technical) support, they will never use your information for any other purpose. CM Specialist is obliged on the basis of the agreement that we have concluded with them to take appropriate security measures. CM Specialist makes use of cookies to collect technical information regarding your use of the software, no personal data will be collected and/or stored.

Webhosting

CM Specialist

We provide web hosting and email services. CM Specialist processes personal data as previously mentioned. We collect metadata about the use of the services. These are not personal data. CM Specialist has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. CM Specialist is obliged to maintain confidentiality pursuant to the agreement.

Payment processors

Mollie

For processing (part of) the payments in our webshop, we use the platform of the payment provider. The payment provider processes your name, address and place of residence and your payment details such as your bank account or credit card number. The payment provider has taken appropriate technical and organizational measures to protect your personal data. The payment provider reserves the right to use your data to further improve its services and to share (anonymized) data with third parties in this context. All of the above guarantees with regard to the protection of your personal data also apply to the components of the payment provider's services for which they engage third parties. The payment provider does not retain your data longer than is permitted by law.

Shipping and logistics

PostNL

If you place an order with us it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence information with PostNL. PostNL uses this information only for the purpose of carrying out the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.

DHL

If you place an order with us it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence data with DHL. DHL uses these data only for the execution of the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

GLS

If you place an order with us it is our job to have your package delivered to you. We use the services of GLS to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence data with GLS. GLS only uses these data for the execution of the agreement. In the case that GLS engages subcontractors, GLS will also make your data available to these parties.

Invoicing and accounting

MoneyBird

For our administration and bookkeeping we use the services of MoneyBird. We share your name, address and place of residence details and details regarding your order. These details are used for the administration of sales invoices. Your personal data will be sent and stored in a protected manner, MoneyBird has taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. MoneyBird is obliged to secrecy and will treat your information confidentially. MoneyBird will not use your personal information for purposes other than those described above.

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request - at a later time, we ask your explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that are automatically collected by our website are processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation in tax and criminal investigations

In certain cases Muja Juma is required by law to share your data in connection with tax or criminal investigations by the government. In such a case we will be forced to share your data, but we will oppose this within the possibilities offered to us by law.

Storage periods

We keep your data as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. Employees, however, no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Pursuant to current Dutch and European legislation, you, as a data subject, have certain rights with respect to the personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the event of a forgetting request, we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to view the data that we process (or have processed) and that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data with an overview of the processors that hold these data, stating the category under which we have stored these data, at the e-mail address known to us.

Correction

You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, modified at any time. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address we have on file.

Right to restrict processing

You always have the right to limit the data that we process (or have processed) relating to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to transferability

You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, executed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data relating to you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all probability, we will no longer be able to continue to provide the service in such a case because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

If necessary, you have the right to object to the processing of your personal data by or on behalf of Muja Juma. If you object, we will immediately discontinue data processing pending resolution of your objection. If your objection is well-founded, we will make copies and/or copies of the data that we process (or have processed) available to you and discontinue the processing on a permanent basis thereafter. You also have the right not to be subjected to automated individual decision-making or profiling. We will not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed by the U.S. company Google, as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website.
    
This processor may be required by applicable laws and regulations to provide access to this data. We have not allowed Google to use the obtained analytics information for other Google services.

Third party cookies

In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes in the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

Contact details

Muja Juma

Hippolytusbuurt 35 | 2611 HM, Delft | T +31(0) 10 247 04 99 T @@@TELEFOONNUMMER@@@ E office@mujajuma.com

Contact person for privacy matters

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