Customer service
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Frequently asked questions
Payment
At www.mujajuma.com you can pay securely online. If you select a payment method you will automatically be redirected to a secure payment environment of Mollie.com, MultiSafepay, PayPal or Buckaroo. Once your payment is completed you will be returned to www.mujajuma.com Shipment
Delivery time is 2 to 5 working days. It can take longer due to delay at the transporters. Return and refund
In the event of a withdrawal, you will receive all payments, including delivery costs for the return, as soon as possible and no later than 14 days after you have indicated that you wish to make use of the right of withdrawal. If you keep one or more items from the order, you will receive the cost of the rest of the order back, not the shipping costs. We will refund you with the same payment method you used to pay, unless you agree on another method with us. You bear the costs for the return shipment yourself. We estimate that these costs within the Netherlands will be approximately €10. We only accept returns if:
Return form can be downloaded from customer service or click here Return address | ContactIf you'd rather talk to someone. Please contact us at the number below. Opening hours
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